Privacy Policy

1. Introduction

JumpKlik Technologies Pvt. Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our delivery platform and services.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Profile picture and identity verification documents
• Vehicle information and registration details
• Banking and payment information
• Location data and GPS coordinates

2.2 Automatically Collected Information

• Device information and unique identifiers
• IP address and browser type
• App usage patterns and preferences
• Transaction and delivery history

3. How We Use Your Information

• To provide and maintain our delivery services
• To process payments and manage your account
• To match delivery partners with customers
• To ensure safety and security of all users
• To improve our services and develop new features
• To communicate important updates and notifications
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With delivery partners: To facilitate delivery services
• With customers: Limited information for delivery tracking
• With service providers: Third-party services that help us operate
• For legal compliance: When required by law or legal processes
• In emergencies: To protect safety and prevent harm

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Withdraw consent for data processing
• Request data portability
• Lodge complaints with data protection authorities

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: